Terms of service
Terms of Service
Last updated: 10-18-2025
Welcome to Solamente YO. By accessing or making a purchase from our website (www.solamenteyo.com, or our Shopify store), you agree to be bound by the following Terms of Service. Please read them carefully before using our site.
1. General Conditions
By visiting our site or purchasing something from us, you engage in our “Service” and agree to these Terms. You must be at least 18 years old or have permission from a parent or guardian to use this website.
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of our Service or products without written permission from us.
2. Product Information
All products available at Solamente YO are for external use only. Our skincare products are handcrafted in small batches with care. While our formulas are made with gentle, natural ingredients, results may vary depending on individual skin types.
Any statements regarding our products have not been evaluated by the FDA. Our products are not intended to diagnose, treat, cure, or prevent any disease.
3. Accuracy and Completeness
We strive to ensure all information on our website — including product descriptions, pricing, and availability — is accurate. However, we are not responsible for typographical errors or omissions. We reserve the right to correct any errors, inaccuracies, or update information at any time without prior notice.
4. Orders and Payments
All prices are listed in U.S. dollars. Payment is required at the time of purchase. We accept major credit cards and Shop Pay through our secure checkout system.
We reserve the right to limit or cancel orders if we suspect fraud, unauthorized activity, or reselling purposes.
5. Shipping and Delivery
Please refer to our Shipping Policy for detailed information on order processing, shipping times, and tracking.
6. Returns and Refunds
Due to the personal nature of skincare products, we cannot accept returns or exchanges once items have been opened or used. Please see our Refund Policy for more details.
7. Intellectual Property
All content on this website, including text, images, logos, and product designs, are the property of Solamente YO and protected by copyright laws. You may not use any content without prior written consent.
8. Limitation of Liability
Solamente YO shall not be held liable for any direct, indirect, or incidental damages arising from the use or misuse of our products or website. Use of our products is at your own discretion and risk.
9. Governing Law
These Terms and any separate agreements shall be governed by and construed in accordance with the laws of the United States and the State of Texas, without regard to conflict of law principles.
10. Changes to Terms of Service
We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to review this page periodically for changes. Continued use of the site constitutes acceptance of those changes.
Contact Information
Questions about the Terms of Service should be sent to us at:
📧 help.solamenteyo@gmail.com